• How long it might take for my order to arrive at my place?
As we are going through holiday shopping season, Please Allow 21 days for items to arrive at your place. It is also possible that your items arrive in multiple packages depending on the order but each package will be tracked with a tracking link.
• How can i track my order?
You can track your order by entering order number and email address at this link: https://sookiewear.com/pages/order-lookup
• What is your refund / exchange policy?
If you ordered an item in wrong color / size
Please email email@example.com as soon as possible. If the order hasn't been processed, we will change your order item. However, if the item has been processed, then we cannot send the exchange until the item is returned back to us. In this case, buyer will be responsible to pay for shipping to return the item.
If your order is damaged upon arrival
Please contact firstname.lastname@example.org, we will process your request as soon as possible for an exchange.
SookieWear™ 's every product is backed by 30 day money-back guarantee. From the day item arrives at your door, we should receive the item unused within 30 days in its packing for Complete Refund. ***NO QUESTIONS ASKED ***. In this case, buyer is responsible to pay for shipping to return the item.
• How can I contact you?
Best way to reach us is to email us at email@example.com or reach us at our facebook page. You can also Call us at our number above
Thank you for being a valued SookieWear™ Customer.